Podium App Privacy Policy

Nov 12, 2024

Zo Diagnostics (“we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, share, and protect information about you in the Podium app (“Podium”). By using Podium, you agree to this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services, including:

a. Personal Information

Account Information: When you create an account, we may collect your name, email address, and other registration details.
Health Information: You may provide information related to gut health, dietary habits, or other health details for personalized recommendations.

b. Usage Information

App Usage Data: We collect information about how you interact with Podium, including features used, content viewed, and actions taken.
Device Information: This includes your device type, operating system, IP address, and unique device identifiers.

c. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience. You can manage cookies in your device settings, though disabling them may impact certain features.

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: To operate, maintain, and improve Podium’s functionality and features.
Health Insights and Recommendations: To provide personalized insights based on the data you provide.
Analytics and Performance Monitoring: To analyze usage patterns and improve the app’s performance.
Marketing and Communications: With your consent, we may send you promotional communications, which you can opt-out of in the app settings.

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share information as follows:

Service Providers: We share information with trusted service providers who support our app, including data analysis and support.
Legal Requirements: We may disclose information to comply with U.S. laws or government requests, such as subpoenas or other legal processes.
Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred to the new owner.

4. Your Rights and Choices

Under U.S. law, you have certain rights over your information:

Access and Update Information: You may access and update your account information within the app.
Data Deletion: You can delete your account through the app or by contacting us at support@joinpodium.app. We will delete your data in accordance with our data retention policy and as required by law.
Marketing Preferences: You may opt out of receiving promotional communications by updating your settings or following the unsubscribe link in our emails.

California Residents’ Rights

For residents of California, the California Consumer Privacy Act (CCPA) provides additional rights:

Right to Know: You have the right to request details about the personal information we collect, use, disclose, or sell.
Right to Delete: You may request that we delete personal information we have collected from you.
Right to Opt-Out: Podium does not sell personal information; however, you may opt-out of the sale of your information should this practice change.

To exercise these rights, please contact us at support@joinpodium.app.

5. Data Security

We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no security system is completely secure, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, or as legally required. When your data is no longer needed, we delete or anonymize it to the extent possible.

7. Children’s Privacy

Podium is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such data collection, we will delete the information promptly.

8. HIPAA Compliance

Podium is not a “covered entity” or “business associate” under the Health Insurance Portability and Accountability Act (HIPAA). Information collected within the app is not considered “protected health information” (PHI) under HIPAA. However, we take privacy and data security seriously and are committed to protecting your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes are made, we will update the “Effective Date” and may notify you through the app. Please review the policy regularly to stay informed of updates.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at support@joinpodium.app